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By creating an account, joining the waitlist, or using Talby, you agree to these Terms of Service and our Privacy Policy. If you don't agree, please don't use the app.
Talby is an app that detects billing errors such as duplicate charges, unauthorized subscriptions, and price increases, drafts and sends recovery emails on your behalf, tracks your budget and savings goals, and connects you with independent licensed tax professionals for optional tax services.
You must be at least 18 years old to use Talby. You're responsible for keeping your account credentials secure and for all activity under your account.
Subscriptions (Recover, Pro, Family) are billed through Apple's in-app purchase system at the price shown at the time of purchase. Subscriptions auto-renew unless cancelled at least 24 hours before the renewal date, through Settings → Apple ID → Subscriptions on your device. We don't charge cancellation fees, and you keep access through the end of the period you already paid for.
Talby drafts and, at your direction, sends emails requesting a refund or correction from a merchant. We cannot guarantee merchants will refund you; that is their decision. Talby's role is limited to detecting the issue and facilitating communication; any recovery amounts not received from merchants, even if Talby has been advised of the possibility, are not something we can be held responsible for.
Talby facilitates the introduction and in-app communication between you and a tax professional, but is not itself providing tax, legal, or accounting advice. Estimated refunds, savings, or outcomes mentioned in the app are estimates only, not guarantees.
Talby is provided "as is." We do our best to detect real billing issues accurately, but we don't guarantee the detection engine will catch every error or that every flagged issue is correct. To the fullest extent permitted by law, Talby's liability for any claim related to the service is limited to the amount you paid us in the 12 months before the claim.
Informal resolution, mandatory first step: before filing any claim, you agree to contact us at the email below so we can try to resolve the issue directly. Most disputes can be resolved this way.
You can delete your account at any time from within the app. We may suspend or terminate accounts that violate these terms, including the prohibited uses above.
We may update these terms as Talby develops. For material changes, those that substantially affect your rights or obligations, we will provide notice before they take effect.
Questions about these terms: support@gettalbyapp.store