Privacy Policy

Effective September 1, 2026 (version 1.0, last updated October 2026)
Talby has not yet launched. We're currently in final development ahead of our App Store release. This policy describes exactly how your data will be handled once the app is live, and governs the waitlist and any pre-launch communication in the meantime.
In plain English: Talby reads your transactions to find billing errors, drafts the emails that get your money back, and never touches your money directly. Bank access is read-only, we can't move funds. We don't sell your data.

On this page

  1. Who operates Talby
  2. Information we collect
  3. How we use your information
  4. Who we share data with
  5. Security
  6. Your rights, by region
  7. Data retention and deletion
  8. Children's privacy
  9. Changes to this policy
  10. Contact

1. Who operates Talby

Talby is the consumer product described in this policy.
EIN: 41-4941622 (Incorporated: New York, 2026)
Contact: privacy@gettalbyapp.store

Bank connections are read-only: we cannot move your money. We can see transactions in order to detect billing errors; we cannot initiate a payment, transfer, or withdrawal under any circumstance.

2. Information we collect

Account information: email address, name, and authentication details when you sign up or join the waitlist.

Financial data: if you connect a bank account, Talby receives read-only transaction data through our banking partners, Plaid (US and Canada) and TrueLayer (UK and EU). We never receive or store your online banking login credentials; those are handled entirely by Plaid or TrueLayer under their own security standards.

Statements and documents you provide: if you paste text, upload a photo of a statement, or upload a tax document, that content is processed to detect billing issues or support your tax filing, and is retained only as long as needed to deliver that result or as you choose to keep it in the app.

Transaction content sent for AI analysis: merchant names, amounts, and descriptions are sent to our AI provider to detect issues and draft recovery emails. This content is not used to train any model.

Usage data: basic app analytics such as feature usage and crash reports, used only to improve the product.

Passwords are stored as a bcrypt hash with per-record salts; stored hashes cannot be reversed, and we never have access to your plain-text password.

3. How we use your information

What we never do

4. Who we share data with

Talby relies on a small number of trusted service providers to operate. Each handles data under its own privacy policy in addition to this one, and each user's data is isolated so that other users can never access it.

Plaid Technologies Inc.: bank account linking for US and Canadian users.

TrueLayer Limited: bank account linking for UK and EU users.

Supabase Inc.: database, authentication, and backend infrastructure.

Anthropic PBC: AI-powered transaction analysis and email drafting.

Apple Inc.: in-app purchase and subscription processing.

Clear Decisions Inc.: independent licensed tax professionals, only engaged if you request tax services.

5. Security

Financial data and session tokens are encrypted using the iOS Keychain (AES-256-GCM). Row-level security ensures each user can only access their own data; cross-user data access is architecturally impossible. Bank credentials are never stored by Talby; all credential handling is delegated to Plaid or TrueLayer.

6. Your rights, by region

All users: universal rights

Regardless of where you live, you can request a copy of your data, ask us to correct it, or ask us to delete it, by contacting the email below.

EU and UK: GDPR / UK GDPR EU/UK

You have the right to access, rectify, erase, restrict, or port your data, and to object to certain processing. Talby does not make decisions with legal or similarly significant effects based solely on automated processing (Art. 22); we do not make such decisions about you.

California: CCPA / CPRA US-CA

You have the right to know what personal information we collect, to delete it, to correct it, and to opt out of its sale, though we do not sell personal information.

Canada: PIPEDA / Quebec Law 25 CA

You have the right to access and correct your personal information, and to withdraw consent for its collection or use.

South Africa: POPIA ZA

You have the right to access, correct, and object to the processing of your personal information under the Protection of Personal Information Act.

Brazil: LGPD BR

You have rights under the Lei Geral de Proteção de Dados (LGPD, Law 13,709/2018), including access, correction, anonymization, and deletion.

Singapore: PDPA SG

You have the right to access and correct your personal data under the Personal Data Protection Act.

Hong Kong: PDPO HK

You have the right to access and correct your personal data under the Personal Data (Privacy) Ordinance.

Japan: APPI JP

You have the right to request disclosure, correction, or deletion of your personal information under the Act on the Protection of Personal Information.

South Korea: PIPA KR

You have the right to access, correct, and delete your personal information under the Personal Information Protection Act.

Australia and New Zealand AU/NZ

You have the right to access and correct your personal information under the Privacy Act (Australia) and Privacy Act 2020 (New Zealand).

7. Data retention and deletion

You can delete your account and all associated data at any time from within the app, or by emailing privacy@gettalbyapp.store. We delete your data within 30 days of a verified request, except where we're required to retain records by law. For material changes to this policy, those that significantly affect your rights or how we use your data, we will provide notice before they take effect.

8. Children's privacy

Talby is not directed at children under 13, and we do not knowingly collect data from anyone under that age.

9. Changes to this policy

We may update this policy as Talby develops. Material changes will be communicated by email or an in-app notice before they take effect.

10. Contact

Questions about this policy or your data: privacy@gettalbyapp.store (response within 5 business days; rights requests within 30 days).